Terms and conditions

General conditions of providing virtual office services

(hereinafter referred to as „GCPVOS“)

 

1. PREAMBLE    

These GCPVOS complements and regulates in more detail contractual provisions relating to a specific individual Contract on providing the virtual office services (hereinafter referred to as the „Contract“) and forms an inherent part of such specific Contract in each individual case.     

2. DEFINITIONS  

2.1 The „Documents“ are interpreted for the purpose of the Contract as to include:

a/ minutes from the general meeting of the Client or a decision of the owner of the sole ownership interest or shareholder exercising powers of the general meeting or any other document of the Client having analogous effects, proving that the Client has made a decision on change of the Registered Office Address from the Non-residential premises to another Registered Office Address,   

b/ application for changing of registered data of a limited liability company in the commercial register of the respective district court regarding the change of the Registered Office Address of the Client from the Non-residential premises to another Registered Office Address; such application shall bear the official stamp of the respective district court to prove filing the application,

c/ extract from the respective commercial register, trade licence register or another relevant register or other document having analogous effects proving execution of the change of the Registered Office Address by the application as mentioned in b) above from the Non-residential premises to another Registered Office Address; such extract shall bear the official stamp of the respective district court.

2.2 The „Non-residential premises“ are interpreted for the purpose of the Contract as: the administrative premises no. 9 situated on ground floor of the building with its reg. no. 16027, located on plot of land no. 15307/27, on Bajkalska street no. 29/C in Bratislava; the abovementioned building is registered on the Title Deed (List vlastníctva) no. 3931, administered by the land registry for the capital city of Bratislava, district: Bratislava II, district area: Ružinov

2.3 The „Registered Office Address“ is interpreted for the purpose of the Contract as the address which is as a registered address of a legal entity or as a place of business of an individual recorded in the commercial or trade licence register or another similar register,  if such legal entity or individual is to prove its ownership or entitlement to use the real estate (or its part) of which address is recorded as the registered address or the place of business in the commercial or trade licence register or another similar register and at the same time such proven ownership or entitlement to use the real estate does not exclude the use of the real estate as the registered address or as the place of business; it suffices if such legal entity or individual have obtained the consent of the owner of the real estate (or its part) to register the real estate (or its part) as the registered address or place of business in the commercial or trade licence register or another similar register.  

2.4 Words a„month“, a„quarterly period“, a„half-year“, a„year“ is interpreted for the purpose of the Contract as a respective period of one month, three months, six months, twelve months in its sequence in the context of the specific Contract, and not as a calendar month, calendar quarterly period, calendar half-year or calendar year.

2.5 The „payment“ is interpreted for the purpose of the Contract as crediting the respective amount of monies into the bank account of the Provider, which is provided in the heading of the Contract, on its maturity or giving the respective amount of monies in cash to the Provider.  

2.6 A „Change“ of the Registered Office Address is interpreted for the purpose of the Contract as a legal obligation of the Client to hand over the Provider the Documents within the time period agreed by the Contract. Such Documents is to prove that the change of the Registered Office Address of the Client from the Non-residential premises to another Registered Office Address has been effected.

2.7 A „Client“ is interpreted for the purpose of the Contract as a contracting party inserted as the Client in the Contract or subsidiary or branch of such Client.

3. PROVIDING VIRTUAL OFFICE SERVICES  

a/ Provision of the Registered Office Address ("Registered Office" service)

3.1 This includes the service by virtue of which the Provider enables the Client to register the agreed address as the Registered Office Address of the Client and its use as the Registered Office Address of the Client during the term of the Contract.   

3.2 The Client is entitled during the term of the Contract to use the agreed address as its Registered Office Address by means of presenting it on its own business letters and official documents in communication vis-a-vis third parties, however such use does not  include physical renting the Non-residential premises without using service of renting the meeting room/s (see point c/ as below). For the purpose of the abovementioned the Provider arranges for the Client the consent of the owner of the Non-residential premises to be issued relating the registration of the agreed address as the Registered Office Address of the Client in accordance to § 2 sec.3 Act No. 513/1991 Coll. Commercial Code as amended. During the provision of this service, the Provider undertakes to display the registered name of the Client by the entrance to the Non-residential premises and of the size at the discretion of the Provider.     

3.3 The Client is obliged to use the service in a way not to damage the reputation of the Provider. 

3.4 The Client undertakes to use the service only in itself and not to enable to use the service by the third party without the consent of the Provider. 

3.5 From the foregoing flows, and both contracting parties confirm so, that the Non-residential premises do not contain any chattels and movables in the exclusive or co-ownership of the Client. In case of enforcement proceedings or analogous action regarding the property of the Client and its mistaken realisation (by sale, lien, other preventing from disposing with the property by the Provider or damage to the property) by targeting the property of the Provider in the Non-residential premises, the Client undertakes to indemnify the Provider in the full extent and without undue delay for damage caused.  

b/ Provision of the phone and/or fax number ("Telephone" "Fax" service)     

3.6 This includes the service whereby the Provider as a licenced provider of the 'other electronic communication services' assign the Client with the specific phone number and procure its functioning for the purpose of making phone calls and/or fax transmissions.

3.7 The Client acknowledges and agrees that assigned phone number can be altered by the Provider during the term of the Contract.

3.8 The Provider retains the right, and the Client acknowledges and agree with it, to request before commencing the service from the Client a payment of the deposit of specific sum depending on type of the service provided, for the purpose of securing, to the amount of received deposit, the payment of telecommunication charges flowing from the use of this service during the respective billing period by the Client.

3.9 The Provider is entitled to use the mentioned deposit during the term of the Contract for payment of telecommunication charges flowing from the use of this service during the respective billing period by the Client. In case that the aforementioned use of the deposit shall not suffice to fully pay the incurred telecommunication charges, the Client is obliged to pay within three days from notifying by the Provider the outstanding amount of the telecommunication charges not covered by the consumed deposit and to top up the deposit back to its original amount.       

3.10 The Provider undertakes on termination of the Contract to return back the deposit to the Client if has not been consumed or had been consumed and subsequently paid back to its original amount during term of th Contract, or to use the deposit to pay the respective non-paid sums which the Client owes the Provider.

3.11 The Provider is entitled to stop providing the service in case of  

a) consuming the deposit during the term of the Contract and subsequent non-repayment of incurred telecommunication charges by the Client when the consumed deposit did not suffice for such payment, or  

b) consuming the deposit or its part during the term of the Contract and its subsequent non-repayment back to its original amount, or non-repayment back to its original amount of its consumed part by the Client,      

for period of time until repayment the incurred telecommunication charges when the consumed deposit did not suffice for such payment and/or subsequent repayment of the deposit back to its original amount by the Client.  

3.12 The Client is obliged to pay all agreed fees for providing the service even if its provision has been stopped by the Provider according to 3.11 above.

c/ Renting a meeting room ("Meeting room" service)   

3.13 This includes the service whereby the Provider provides the Client the meeting room (no.1 and/or no.2) for rent; such meeting room/s is/are available 24 hour per day and the service includes refreshments (i.e. water, coffee, tea) in appropriate quantity.  

3.14 The service is provided on the Client's request in writing delivered to the Provider minimum 24 hours before the requested service.

The abovementioned request shall contain:

1/ start time and estimated time extent of renting the meeting room,

2/ estimated number of persons to be present including their identity (name and surname)

3/ request for refreshments (yes / no).

4/ request for provision of administrative services or other ancillary services (yes / no).

The Provider will confirm promptly the reservation of the meeting room requested by the Client.  

3.15 Capacity of the meeting room no.1 is maximum 8 persons, of the meeting room no.2 is maximum 6 persons; the meeting room no.2 is appropriate also as a working room.   

3.16 The Client undertakes to use the meeting rooms solely for business meetings, workshops, trainings, seminars and do not bring into the Non-residential premises hazardous and toxic substance, drugs, radioactive materials, pollutants, infectous material; this obligation relate to agents/representatives and employees of the Client and other persosn who are present in the Noen-residential premises with the consent of the Client.  

3.17 The Client undertakes not to install in the Non-residential premises any electronic devices capable of recording sound and/or picture.

3.18 If the Client breaches its obligation stated in 3.16 above and/or in 3.17 above, the Client undertakes to pay the Provider contractual penalty in amount of € 2,000 (in words twenty thousand euro). The right of the Provider to claim from the Client damages for the damage caused by the breach of the above obligation is not injured. The Provider is also entitled to claim damages in excess of contractual penalty. The Client undertakes to pay the respective contractual penalty within seven (7) days from the day of notifying by the Provider for its payment and the respective damages within seven (7) days from presenting its calculation by the Provider to the Client. In case of any delay in payment regarding the abovementioned contractual penalty and damages, the Provider is entitled to claim a late payment interest in amount of 0,05% from the owed sum for each day of the delay.        

3.19 The Client undertakes to confirm the Provider the identity of the incoming persons when entering the Non-residential premises.  

3.20 The Provider is entitled to check, following the notice to the Client, the fulfilment of the obligations stated in 3.16 and/or 3.17 above by the Client.   

4. PAYMENTS AND CANCELLATIONS 

4.1 The client agrees to pay the amount agreed with the service provider according to this terms and conditions for the respective ordered service. Payments are made either by a lump sum in advance or a month, three months, six months or twelve months in advance, by paying the invoice issued by the service provider. The client pays respective sum in GBP for the service provided in Great Britain, respective sum in EUR for the service provided in 'eurozone' country. In case of delay with payment of the respective invoice, the service provider reserve the right to charge an interest at 2,5 % above the Bank of England base rate and/or suspend providing services in respect of invoices outstanding for 10 days or more. Before resuming services the service provider reserve the right to ask for a deposit to be paid.

4.2 There are no set up fees, no notification fees nor any other fees charged apart from as stated in this terms and conditions. Any refunds are at our sole discretion.

4.3 The client is not bound by any minimum length of service provision / contract. Typically, there is one year period of the provision of service / contract with prolongation. The client is free to cancel the virtual office service by serving a calendar month's notice. Such notice starts at the beginning of the calendar month following the month of delivery of the notice to the service provider

4.4 All cancellations (for paid or not yet paid service) are subject to a 10 EUR cancellation fee, except for cancellation of service paid in advance, in such case not consumed sum -if more than 10 EUR- of paid service is not refunded, but is to cover cancellation fee. In case of cancellation of service, prepaid postage feed will be refunded to the client subject to 7 EUR deduction to cover administration fees. It is a matter and responsibility of the client to cancel any arrangements for future payments following the cancellation of service, in case that the service provider has received any sum after the cancellation of the service which is not owed for any services provided such sum will be refunded subject to deduction to cover administration fees of 10 EUR or 4.5% of the received sum whichever is the greater.

The service provider accepts no responsibility and is not liable for loss or personal injury caused to clients or guests or persons who accompanying them when visiting our or our business partner's premises.

5. NOTICES AND CONTACT PERSONS 

The contracting parties have agreed that all notices and documents from one contracting party addressed to another contracting party are to be delivered in person or as a registered post to the Registered Office Address of the recipient recorded on the day of sending in the respective commercial register. In case that the recipient rejects to receive the registered post or the post office returns such post back to the sender as being not delivered, such registered post is to be deemed as delivered on the day of its sending.

The contracting parties have agreed to appoint contact persons with authorisation to act in administrative matters regarding the Contract, in particular sending the documents, notices and other respective matters in writing. Receipt of the document by the contact person of the Client has the same effects as its receipt by the Client and vice versa.